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I want to share a recent experience that shows why getting an HVAC second opinion in Vancouver WA is so important. Many homeowners are forced to decide between furnace repair vs replacement without clear facts. That decision can cost thousands of dollars when it is rushed or based on an incorrect diagnosis.
This visit came from the 98682 area in Vancouver, in the Mountain View Meadows neighborhood. While our team is not located in this specific neighborhood, it is one of the many areas we service throughout Vancouver, WA.
My goal in sharing this story is simple. I want homeowners to feel informed and confident before approving major HVAC repairs or replacements.
The homeowner originally contacted SureTech to get a quote on a new HVAC system. Another company had completed its yearly maintenance the week before. During that visit, she was told that her furnace suddenly required around $4,000 in repairs. She was also told it would be better to replace the entire system.
Her furnace had been running fine. There were no comfort issues. No warning signs. The recommendation surprised her and did not feel right. Before making a major decision, she wanted clarity and asked us to give them a quote to replace the system.
When I arrived, I asked a simple question. Why are we replacing this furnace?
After she explained what the other company had told her, I chose not to provide a replacement quote immediately. Instead, I decided to look further into the system to understand what was actually happening.
I went through the furnace step by step. It was about 10 years old. I tested components and verified system operation and system vitals. Inspected the heat exchanger for cracks with a boroscope and a carbon monoxide detector. I wanted clear facts before making any recommendation.
Here is what I found.
A run capacitor is a common electrical part. It helps motors start and run properly. When it fails, the system can struggle or stop working. When diagnosed correctly, it is a straightforward repair.
After replacing the capacitor, the furnace ran exactly as it should.
There were signs of a past leak in the flue and a previous leak in the condensate drain. This is a 96% efficient furnace, which produces condensation during operation. If not addressed, leaks can cause internal components to rust and significantly shorten the lifespan of the furnace.
The homeowner recalled having the leaks repaired several years ago. To confirm there were no current issues, I ran the furnace for an extended period and found no active leaks. It was clear that the leaks had been identified and corrected early during past maintenance, helping preserve the furnace and extend its life.
The homeowner later shared that our price for the run capacitor replacement was about one-third of what the other company had quoted her.
This is exactly why we encourage homeowners in Vancouver to get a second opinion before approving major HVAC repairs or replacements.
This situation is a clear example of why second opinions matter so much.
Many furnaces that are recommended for replacement still have years of life left. This is especially true when the system is under fifteen years old and has been operating normally.
Before asking yourself, “Do I need to replace my furnace?” it is important to confirm that the diagnosis is accurate and complete.
HVAC systems are complex. A rushed inspection or incomplete testing can lead to incorrect conclusions.
Some companies focus heavily on replacements. A second opinion can reveal when a repair is a viable option.
Failed capacitors, sensors, or controls can appear to be major problems. In reality, they are often simple fixes.
An honest HVAC contractor in Vancouver WA should clearly explain what’s wrong, what can be repaired, and when replacement truly makes sense. At SureTech, we present both repair and replacement options, explain the pros and cons of each, and let homeowners decide what’s right for their home and budget.
I am sharing her words because they help others understand why second opinions matter. This is one of the many 5-star reviews that we have received from Vancouver, WA, homeowners and businesses.
⭐⭐⭐⭐⭐
“Justin came out to give us a bid on a new system. He looked at our furnace and asked why we were replacing it. I explained that another company did our yearly maintenance the week before and told us our system suddenly needed $4000 in repairs and should just be replaced. The system is working fine and we have had no issues with it so it took us by surprise that suddenly it needed to be replaced. Justin actually went through the system and gave us a second opinion. Replaced one part that did need to be fixed and his price was a third of the other company’s price for that part. We have found our new go-to company for HVAC. Thank you Justin!!”
— Homeowner in Vancouver, WA
This visit took place in the Mountain View Meadows neighborhood within the 98682 zip code. We service this area along with many others throughout Vancouver, WA.
Our team provides professional and licensed HVAC services in Vancouver WA, including:
Being a local HVAC company means prioritizing what’s best for the homeowner. Our focus is on honest recommendations based on safety, reliability, and long-term value—not short-term profit.
We care about our neighbors across Vancouver. We care about trust. We care about doing the job right.
If you are told you need a major HVAC repair or a full replacement, slow down and get a second opinion. Even if you do not call SureTech, please call someone who will take the time to verify the diagnosis.
Owner of SureTech Heating & Cooling LLC
24/7 Emergency Service Available. For an immediate need, please call (360) 305-3690.
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